Use of the Signalmash service requires you to have a credit card on file.
Your credit card will be used by Signalmash in the following ways:
1. By you, when you manually add funds to your account, or when you configure Auto Payment Settings,
which enables you to purchase local and toll-free numbering resources and utilize our calling
and messaging services.Your account must always have funded balance to allow you to purchase
and utilize services throughout the month.
2. By Signalmash, to settle any balance due after monthly recurring charges, taxes and any minimum monthly
charges (if applicable) are applied to your account when monthly invoicing occurs, typically on the 1st day
of each month.
For a more detailed explanation about how Signalmash billing works,
click here
Being the cardholder or authorized corporate officer, by submitting your credit card payment information,
you agree to the following:
You agree to allow Signalmash to charge the credit card on file for any charges, taxes and fees, as
outlined herein, which exceed your funded account balance at the time the charges are applied to your account.
You agree to maintain a valid credit card on file for as long as you maintain an active Signalmash account.
You agree that if you cancel your Signalmash account, Signalmash may bill for any remaining outstanding charges
due by you to Signalmash, including any charges that may otherwise have become due in the future for subscription
based services that would have been required to continue past the date of your account cancellation.
Finally, you agree that any credit card charge attempt processed by Signalmash that is rejected due to
insufficient funds will be subject to a 2% late fee, in addition to any fees incurred by Signalmash
from the credit card processor.
Please note that Prepaid Credit Cards are not allowed on the Signalmash platform as their use does not
comply with Signalmash’s Know Your Customer requirements.
Explanation About How Signalmash Billing Works
Signalmash service charges are applied to your account as follows:
1. Usage based services
i. Usage based services such as phone calls, text messages and informational data
look-ups are charged to your Signalmash account in near real-time, as they occur.
2. Subscription based services
i. Numbering resources
1. Local and toll-free phone numbers generate monthly recurring charges which are
billed in advance on the 1st day of each month.
2. When numbering resources are initially purchased, pro-rated (partial month)
charges will be charged to your account when the numbers are ordered. For example, if you order a phone number on the 15th of
the month, you will be charged for 15 days (assuming a 30 day month) when an order is placed.
Please Note: Local and toll free phone numbers have a minimum 3 month
subscription requirement (not including the initial partial month in which they were ordered).
ii. 10DLC – A2P Brand and Campaign Fees (for 10DLC text messaging)
1. All fees are assessed by “The Campaign Registry” and are passed through by Signalmash
a. Brand Registration and Optional Additional 3rd Party Brand Vetting
i. These charges are one-time charges and will be charged to your account at the time
Brand Registration occurs
b. A2P Campaign Charges
i. These charges occur on a monthly basis and will recur until the Campaign is either
deleted by you or auto-renewal is disabled and the renewal date is reached. The initial
charge will occur when the Campaign is registered and is NOT pro-rated,
3. Federal, State and Local Sales & Telecommunications Taxes and Fees.
i. All required Federal, State and Local Sales & Telecommunications Taxes and Fees are
charged on the 1st day of each month.
4. Minimum monthly charge associated with Growth, Scale, or other Custom Plans.
i. Any additional charges required to meet your minimum monthly charge threshold (if
applicable) would be applied on the 1st day of each month.